Power Virtual Agents is a cloud-based service provided by Microsoft that allows users to create custom chatbots and conversational interfaces without the need for extensive coding or development experience. Power Virtual Agents uses a visual, drag-and-drop interface to allow users to build chatbots and conversational interfaces using a pre-built library of templates, topics, and integrations.
With Power Virtual Agents, users can easily create chatbots that can help automate customer service and support, provide self-service options, and handle routine inquiries and requests. The service includes features such as natural language processing, sentiment analysis, and integration with other Microsoft services such as Power Automate and Dynamics 365.
Using bots – virtual agents to share the knowledge or support user is a very efficient model. Microsoft Power Virtual Agents and Power Virtual Agents for Teams offer the possibility to build Office 365 low-code bots.
Deploy Microsoft Teams Adoption bot using ready-to-use Power Virtual Agents app template. Deliver a low-code bot that supports your users on behalf of you in the area of Microsoft Teams adoption. Learn how to use Power Virtual Agents bots in Teams.
