Turn on self service password reset for Office 365 users and improve security setup.

Improving security configuration for Microsoft 365 is an important element of the best practices.

Office 365 offers a lot of security features available out of the box, like MFA  that help make your environment more secure.

Azure Active Directory is a crucial part of every Microsoft 365 environment. Use its security feature and improve user experience.

Learn how to set up a self-service password reset to Office 365.

Configure Self Service Password Reset in Microsoft 365


Prepare yourself and your organization for Generative AI and Microsoft Copilot.

Office 365 self service Password reset

Self-service for the Office 365 end users that allows them to reset passwords is included as part of Microsoft 365 service.

License requirements for Office 365 password reset self-service

All Microsoft 365 and Office 365 subscriptions except trial licenses offer the possibility to use self-service password reset.

How to turn on / turn off Office 365 self service password reset?

To enable or disable Office 365 self-service password reset service you will need to open Microsoft Entra in Azure Active Directory.

In the new windows, you are able to select the option Self Service password reset enable for All users.

Save the change to apply it to the organization.

Configure Self Service Password Reset in Microsoft 365

Now users will be able to reset the password to Office 365 without engaging IT admin team.

Configure Self Service Password Reset in Microsoft 365
On the password reset page users will be able to start password resetting process.

User guide for Office 365 Self Service Password Reset

After you will turn on self-service password reset users will be asked to set up authentication methods that will be used to reset the password. Users can manage available sign-in methods in the Security info panel.

Configure Self Service Password Reset in Microsoft 365

Office 365 backup self service

Do you want to extend the self-services offered for Microsoft 365 users?

It is possible to set up additional self service for the business users that will allow them to configure automatic and self service solution for the backup and restore of the data in Office 365.

AFI.AI who is a proud partner of this blog provides a fast and reliable backup platform for Microsoft 365. I recommend trying it for free.

What’s next?

Great! You learned how to configure password reset self-service. Learn to configure MFA in Office 365, connect to Azure AD using PowerShell or how to clear cache in Teams app.

Do you want more?

I prepared more articles around main Office 365 apps, like Exchange OnlineMicrosoft OutlookPower Automate and SharePoint Online.


Learn how to enable Office 365 self service password reset. Improve security service for Office 365 users who lost password.

Configure Self Service Password Reset in Microsoft 365